082609 63218 info@gencomputers.in Mon–Sat, 10:00 AM – 8:00 PM
AMC-2026 · Serving Govt & Private Sector, Bhubaneswar
New desktop and laptop computers on display

Computer & Laptop Sales

New and refurbished desktops, laptops and all-in-ones from leading brands, configured and stress-tested before handover. Bulk pricing available for office and institutional orders.

Technician repairing laptop motherboard

Repair & Chip-Level Service

Diagnosis and repair of desktops, laptops and printers — from dead motherboards to keyboard and display replacement — with most jobs turned around the same day.

RAM and SSD upgrade parts on a workbench

RAM, SSD & Hardware Upgrades

Speed up ageing machines with SSD migration, RAM upgrades and clean OS reinstalls — often the cheaper alternative to buying new.

Networking cables and switch in a server cabinet

Networking & Structured Cabling

LAN design, structured cabling, Wi-Fi coverage planning and switch/router configuration for offices moving into new space or scaling up.

Server rack installation

Server Setup & Administration

Installation and ongoing administration of file, print and application servers, including backup scheduling and access control.

Hard drive data recovery in progress

Data Recovery & Backup

Recovery from crashed or corrupted drives, plus automated local and cloud backup setup so critical files are never a single failure away from gone.

Software installation on office computer

Software, OS & Licensing

Genuine OS and office software installation, licensing guidance, and antivirus/security suite setup across your fleet.

CCTV and biometric device installation

CCTV & Biometric Systems

Supply and installation of CCTV cameras, biometric attendance devices and access control — common add-ons for government and corporate AMC clients.

IT consultant reviewing office setup with client

IT Consultancy & Procurement

Advice on hardware procurement, budget planning and tender specifications for institutions upgrading their IT infrastructure.

How a service call works

From ticket to resolution

1

Log the ticket

Call, WhatsApp or email — every request gets a ticket number and priority level.

2

Remote triage

Where possible, our team resolves software issues remotely within the hour.

3

On-site visit

Hardware issues get a technician dispatched, within SLA if you're on an AMC plan.

4

Report & close

Work done, parts used and next recommended action are logged against the ticket.

Need one machine fixed, or fifty maintained?

Either way, it starts with the same call. Reach out and we'll take it from there.

Book a Service Visit