082609 63218 info@gencomputers.in Mon–Sat, 10:00 AM – 8:00 PM
AMC-2026 · Serving Govt & Private Sector, Bhubaneswar
Sales · Service · AMC — Bhubaneswar

Computers that keep working, because someone's watching them.

Gen Computers sells, repairs and maintains desktops, laptops and networks for offices across Odisha — and keeps them running year-round with Annual Maintenance Contracts trusted by government and private sector clients alike.

13+ yrsServicing Bhubaneswar
420+Machines under active AMC
98.6%Average uptime delivered
AMC DASHBOARD — LIVE SITE: DISTRICT CENTER, BBSR
Desktops monitored 184 online
Servers & networking Stable
Field engineer ETA 4 hrs (Standard SLA)
Open tickets 2 in progress
TICKET #AMC-0412 Updated 6 min ago
AMC sectors we serve
Govt. Offices Banking & NBFC Education Healthcare Corporate / IT Parks Retail Chains
13+
Years in Business
60+
AMC Clients
4-Hr
Standard Response SLA
2,500+
Devices Serviced
Technician servicing a desktop computer at Gen Computers workshop
13+ Years keeping Bhubaneswar offices online
Who we are

A local IT partner that answers the phone on the third ring.

Gen Computers is a Bhubaneswar-based computer sales & service company built around one idea: hardware should be someone else's problem. We supply desktops, laptops and networking equipment, repair what breaks, and run scheduled maintenance so our clients' systems rarely see downtime.

  • In-house certified technicians, not outsourced vendors
  • Genuine parts with documented replacement history
  • AMC contracts built for govt. tender & audit requirements
What we do

Everything between "it won't switch on" and "it never goes down"

From single-machine repairs to fleet-wide maintenance contracts — one team, one call.

Computer & Laptop Sales

New and refurbished desktops, laptops and workstations from trusted brands, configured for your workload.

View products

Repair & Upgrades

Hardware diagnostics, chip-level repair, RAM/SSD upgrades and OS reinstalls with same-day turnaround.

See repair services

Networking & Servers

LAN/Wi-Fi setup, structured cabling, server installation and network security for growing offices.

See networking

AMC — Private Sector

Fixed-cost annual contracts for corporate offices, shops and institutions, with preventive visits built in.

View AMC plans

AMC — Government Sector

Tender-compliant maintenance contracts for government offices with documented SLAs and reporting.

Government AMC

Data Recovery & Backup

Recovery from failed drives, plus scheduled backup solutions so data loss stops being a risk.

See data services
Why offices choose us

Built for people who can't afford downtime

TAG · RSP-01

4-hour response SLA

Standard AMC plans guarantee a technician on-site within four working hours of a logged ticket.

TAG · ENG-02

In-house engineers

Every visit is handled by our own trained staff — no subcontracted, unverified technicians.

TAG · DOC-03

Audit-ready reporting

Every AMC visit is logged with an asset ID, work done and part replaced — ready for government audit.

TAG · CST-04

Fixed, transparent pricing

No hidden call-out charges on active contracts — the AMC fee covers visits, labour and diagnostics.

Annual Maintenance Contracts

One AMC, every machine covered — from a single office PC to a 200-seat govt. facility.

We design AMC coverage around how your office actually runs: scheduled preventive visits, priority breakdown support, and replacement parts tracked against each asset tag. Plans exist for both private companies and government departments, including tender-ready documentation.

  • Preventive maintenance visits every quarter
  • Priority breakdown support with logged SLAs
  • Asset-tagged inventory & service history
Networking cabinet and server rack maintained under AMC
Client feedback

What our AMC clients say

TKT · 0118

Our office has 40 systems under their AMC — breakdowns used to cost us a full day, now it's rarely more than an afternoon.

Office administrator portrait
Admin Officer
District Government Office
TKT · 0119

They set up our branch network and still service it two years later. Reporting after every visit makes audits painless.

Bank branch manager portrait
Branch Manager
Regional Bank Branch
TKT · 0120

Bought 25 laptops for our new floor and put them straight on AMC. Same vendor for supply and service made onboarding simple.

IT manager portrait
IT Manager
Private IT Company, Chandrasekharpur

Ready to stop worrying about your office IT?

Tell us how many systems you run and where — we'll come for a free site survey and quote an AMC plan that fits.

Request a Free Quote